Skip to main content

Help

Introduction​

The Help page shows basic application information, the current version, and support options.

Use this page when you want to confirm which build of SR-BRIDGE you are using or where to go for assistance.

Overview​

This page is intentionally simple.

It displays the product help section, the installed version, an update status message, and the main support buttons.

Help screen

Version information​

The current version shown on this page is:

  • Version v1.0.0

Use this number when you contact support or when you compare your installed app against a newer release.

Support options​

Visit Website​

Use Visit Website to open the support or product website.

This is the place to check product information, announcements, or any additional help resources your team provides.

Email Support​

Use Email Support to contact the support team directly.

This is useful when you need help with setup, connection issues, or questions about the desktop app.

Update status​

The page also shows the update message:

  • Updates: No new updates available

This means the application is currently up to date.

Notes and Tips​

  • Check the version number before reporting an issue.
  • Use the website or email button depending on how your support team prefers to receive requests.
  • If the update message says no new updates are available, you are already on the current release shown by the app.

Troubleshooting​

I do not see the version number​

Make sure you are on the Help page and that the page has loaded fully.

The support button does not open​

Check whether the computer allows the app to open web links or email links.

I need to report a problem​

Send the support team the version number shown on this page and a short description of what happened.